I'm ZhenWei. For the last decade I've helped organisations grow, as an operator, a coach, and lately as someone who builds systems. I care about strong systems, honest relationships, and the people doing the work.
Operations and consulting, a startup that scaled, and lately, building things as well as advising on them.
Building a new regional alumni and career services function, to keep alumni close and support career transitions.
Coaching consulting teams across Southeast Asia to strengthen trust and collaboration in complex project environments.
Founding team at a Temasek-backed digital mental health startup. Built commercial operations across five APAC markets.
Led digital and culture transformation for oil and gas and retail clients.
Software that does the frustrating part, so people can do the human part.
A system behind a local premium boutique resort. It takes the pricing and paperwork off the sales team, so their afternoons go to people. Guests get answered at odd hours without waking anyone.
One form. The pricing, the PDF, the approval and the email happen on their own. Revisions are easy and tracked.
A private dashboard: what is quoted, what is close, what has gone quiet. Follow-ups are automated.
Answered at any hour, in their own language. A person steps in when it matters.
2 groups, 3 days, 2 halls, rooms, a corporate rate. Manually, an hour or 2. Here, minutes.
An enquiry becomes a priced, branded PDF in minutes, not hours. It handles the real cases: several groups, different dates, more than one hall, discounts.
Answers guests round the clock in their own language, checks availability, and hands over to a person when it should. A WhatsApp chat can become a full quote in one tap.
Chasing deposits is the job nobody wants. Every booking gets its payment schedule, reminders go out on their own, and what is due or late is always one glance away.
Running a venue with the same afternoon problem? Say hello.
If something here resonated, I'd genuinely love to hear from you.
Or find me on LinkedIn.
